Organizational Theory Question Paper
Organizational Theory
Course:Bachelor Of Commerce(Bcom) ()
Institution: Kabarak University question papers
Exam Year:2010
KABARAK
UNIVERSITY
UNIVERSITY EXAMINATIONS
2009/2010 ACADEMIC YEAR
FOR THE DEGREE OF BACHELOR OF
COMMERCE
COURSE CODE: BMGT 310
COURSE TITLE: ORGANIZATIONAL
BEHAVIOUR & THEORY
STREAM:
Y3S1
DAY:
TUESDAY
TIME:
2:00 – 4:00 P.M.
DATE:
16/03/2010
INSTRUCTIONS:
1. Answer question ONE and any OTHER TWO questions
PLEASE TURNOVER
Page 1 of 2
QUESTION 1
a) Define organizational theory and identify various characteristics of an
organization. (5 marks)
b) Discuss the contribution of max-weber to modern management. (5 marks)
c) Differentiate principles of equity from principles of chain of command formulated by
Henry Fayol. (4 marks)
d) Outline the basic schedules of reinforcement and show how each of them is relevant to
practicing managers in Kenyan context. (8 marks)
e) Discuss cognitive approach to human behavior and show how it differs with
reinforcement approach. (8 marks)
QUESTION 2
a) Discuss motivation and show why employee’s motivation is one of the challenging roles
of Human Resource Managers in Kenya. (10 marks)
b) Differentiate centralization from decentralization of authority and point out merits and
demerits associated with each. (5 marks)
c) Discuss altitude as one of the factors influencing employee’s behaviors. (5 marks)
QUESTION 3
a) Discuss the contribution of Fredrick Taylor’s scientific management to modern
management. (5 marks)
b) Discuss perception as one of the major influencing factors to employees behaviors and
identify the errors associated with it. (6 marks)
c) Explain individual difference and the whole person as two of the basic assumptions of the
nature of man and show the relevance of each to a practicing manager. (6 marks)
QUESTION 4
a) Discuss with the help of organizational charts the staff relationship, line relationship, staff
departments and line departments and identify the possible causes of conflicts between
staff managers and line managers. (12 marks)
b) Explain why the study of organizational behavior as a unit in relevant to managers and
the students aspiring to become managers. (8 marks)
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