Hbc 2113: Organizational Behavior Question Paper

Hbc 2113: Organizational Behavior 

Course:Bachelor Of Commerce

Institution: Jomo Kenyatta University Of Agriculture And Technology question papers

Exam Year:



JOMO KENYATTA UNIVERSITY OF AGRICULTURE ANDTECHNOLOGY
TAITA TAVETA CUMPUS
BUSINESS DEPARTMENT AND ECONOMICS DEPARTMENT
HBC 2113: ORGANIZATIONAL BEHAVIOR
CAT 2
INSTRUCTIONS
Attempt any TWO questions
Time: 1 hr 15 minutes
1. a) Discuss the salient features of organizational behavior as a field of study, away from organization theory, in particular. ( 6 marks)
b. Briefly clearly describe the components of the behavioral system ( 9marks)
2. a). Define the term group
b). Distinguish between formal and informal groups and show their usefulness in an organizational set up (12 marks)
3. Utobora Company Ltd is experiencing a variety of problems attributed to breakdown in communication. Discuss the most problems the company could be a result of the breakdown and the conditions necessary for effective communication (15 marks)
4. a). Explain the equity theory of management (5 marks)
b). Discuss the portable behaviours of individuals who perceive negative inequality and how management can overcome perception of inequity amongst employees (10 marks)






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