Counseling In The Workplace Question Paper
Counseling In The Workplace
Course:Bachelor Of Commerce
Institution: Kca University question papers
Exam Year:2010
UNIVERSITY EXAMINATIONS: 2010/2011
THIRD YEAR EXAMINATION FOR THE DEGREE OF BACHELOR OF
COMMERCE
CAM 306: COUNSELLING IN THE WORKPLACE (DAY+ EVENING)
DATE: DECEMBER 2010 TIME: 2 HOURS
INSTRUCTIONS: Answer question ONE and any other TWO questions
QUESTION ONE
i) What are Ego defense mechanisms? [3 Marks]
ii) Explain with relevant examples how such mechanisms may affect employee’s behavior [12 Marks]
iii) Explain how career counseling can be applied in the work settings. [8Marks]
iv) Identify the importance of counseling in the workplace [7Marks]
QUESTION TWO
(i). Jack has been working in a manufacturing plant for close to ten years now and he has come to
you as the HR manager complaining of Fatigue form what he claims is his stressful work
environment. Explain how you can assist jack to deal with his predicament. [10Marks]
(ii). Highlight some of the unethical behaviors that counselors are advised to avoid while offering
their services to employees. [10Marks]
QUESTION THREE
(i). Counseling as a HR function is based on certain fundamental principles. Explain the
importance of such principles to the professional counselor. [8 Marks]
2
(ii). The struggle in life is centered on the implementation of self concepts. Discuss the relevance of
this statement. [12Marks]
QUESTION FOUR
(i). Counselors are allowed to break the confidentiality, clause of the counseling relationship at
will. Discuss [5 Marks]
(ii). Counseling relies in certain theoretical frameworks and principles in order to offer relief to the
client facing challenges in their lives. Identify and discuss the key components of the
psychoanalytic framework. [15Marks]
QUESTION FIVE
(i). Describe how one can facilitate behavior change in employee through use of the rational
emotive behavior therapy? [12 Marks]
(ii). Give the reasons why it is important for the HR department to hold regular counseling sessions
with employees [8 Marks]
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