Personnel Administration Question Paper
Personnel Administration
Course:Bachelor Of Commerce
Institution: Kca University question papers
Exam Year:2010
UNIVERSITY EXAMINATIONS: 2010/2011
THIRD YEAR EXAMINATION FOR THE DEGREE OF BACHELOR OF
COMMERCE
CAM 309: PERSONNEL ADMINISTRATION
DATE: DECEMBER 2010 TIME: 2 HOURS
INSTRUCTIONS: Answer question ONE and any other TWO questions
QUESTION ONE
Give an account of at least FOUR objectives of personnel Administration. [10 Marks]
Write brief notes on the following;
• Age and Employment
• Affirmative action
• Equal employment opportunity
• Diversity
• Attendance management [10 Marks]
Organizational policies are not static, but are periodically revised when need arises. Identify FIVE
factors which may influence changes in personnel policies. [10 Marks]
QUESTION TWO
2. Identify the different types of benefits payable to NSSF contributing members, and the
circumstances under which each benefit is paid. [ 10 Marks]
3. Describe the essential elements of sound Human resources policies [ 10 Marks]
2
QUESTION THREE
a) Managing diversity is an important a vital human resource activity in today’s ever-changing work
environment. Elucidate some successful initiatives towards managing diversity. [ 10 Marks]
b) Sexual harassment has always been a feature of life at work. Define sexual harassment and
describe the problems of dealing with it at the workplace. [ 10 Marks]
QUESTION FOUR
You are the newly appointed human resources manager at KCA University, the human resources
director has entrusted you with drafting a contract of employment for newly formulated position of
administration manager.
a) Highlight at least TEN key clauses you shall include. [ 15 Marks]
b) Mention any FIVE provisions of the contract of employment legislation you must observe.
[ 5 Marks]
QUESTION FIVE
a) Personnel administration is primarily concerned with the organization of men; therefore, the
main objective may be summarized as to utilize the available human resources in a way so
as to get the work done effectively to the maximum satisfaction of the individual worker
and the employer. Elucidate the challenges faced by HR managers as they formulate and
implement policies and procedures. [ 10 Marks]
b) In a departmental meeting called to formulate policies, Ali argued that the meeting is a time
waster. “Why don’t we just deal with issues as they arise” he argued. Explain various ways
in which policies help in an organization. [ 10 Marks]
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