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Industrial Relations Management Question Paper

Industrial Relations Management

Course:Bachelor Of Commerce

Institution: Kca University question papers

Exam Year:2010

UNIVERSITY EXAMINATIONS: 2010/2011
FIRST YEAR EXAMINATION FOR THE DEGREE OF BACHELOR OF
COMMERCE
CAM 311: INDUSTRIAL RELATIONS MANAGEMENT
DATE: DECEMBER 2010 TIME: 2 HOURS
INSTRUCTIONS: Answer question ONE and any other TWO questions
QUESTION ONE
a) Explain the various objectives that industrial relations management aims to achieve. (10 Marks)
b) Discuss the various participants in industrial relations and the role each of them plays. (12 Marks)
c) Compare and contrast human resource management and industrial relations management.
(8 Marks)
QUESTION TWO
Discuss the trade union movement in Kenya under the following headings,
i. Reasons why employees join trade unions (5 Marks)
ii. Objectives and functions of trade unions (5 Marks)
iii. Weaknesses of trade unions (5 Marks)
iv. Methods of strengthening trade unions (5 Marks).
QUESTION THREE
a) Explain the various causes of industrial disputes. (10 Marks)
b) Describe the process of collective bargaining as a method for settlement of industrial disputes.
(10 Marks)
2
QUESTION FOUR
a) Discuss the various causes of grievances in the work place. (10 Marks)
b) Outline the various causes of indiscipline in an organization. (10 Marks).
QUESTION FIVE
c) There is a shift in emphasis of industrial relations away from joint regulation to joint consultation.
Giving specific examples, explain how the shift has affected industrial relations management.
(10 Marks)
d) Highlight the role of the human resource manager in maintenance of effective discipline(10 Marks)

Industrial Relations Management Question Paper

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