Industrial Psychology Question Paper
Industrial Psychology
Course:Bachelor Of Commerce
Institution: Kca University question papers
Exam Year:2010
UNIVERSITY EXAMINATIONS: 2009/2010
THIRD YEAR EXAMINATION FOR THE DEGREE OF BACHELOR OF
COMMERCE
CMS 305: INDUSTRIAL PSYCHOLOGY
DATE: AUGUST 2010 TIME: 2 HOURS
INSTRUCTIONS: Answer question ONE and any other TWO questions
QUESTION ONE
a) What is industrial psychology?Give examples of two roles that an industrial psychologist is likely
to play in an organisation. (6 Marks)
b) List five fields of industrial psychology (5 Marks)
c) Explain the following terms.
i. Central attitudes
ii. Peripheral attitudes
iii. Job enlargement
iv. Job involvement
v. Organisation commitment (10 Marks)
d) Work and working, and the characteristics involved can either be psychologically good or bad for
for the employees. Explain the physical, and psychological problems associated with
unemployment or “bad” employment. (6 Marks)
e) Give three reasons why people work. (3 Marks)
QUESTION TWO
a) Discuss the various occupational oriented personality theories. (10 Marks)
b) Explain how the following factors determine job satisfaction:-
i. Personality (2 Marks)
2
ii. Values (2 Marks)
iii. Work situation (2 Marks)
iv. Social influence (2 Marks)
v. Attitudes (2 Marks)
QUESTION THREE
a) Adult learners have fairly developed cognitive maps. Explain the implications for development
of adult learning strategies. ( 4 Marks)
b) Explain the characteristics of adult learners. (6 Marks)
c) A number of principles have been advanced to explain how acquisition of knowledge, skills
and abilities can be facilitated in the work place. Explain the principles. (10 Marks)
QUESTION FOUR
a) Explain six organisational based causes of occupational maladjustment. (12 Marks)
b) Briefly explain how personality and situational factors interact to influence attitudes and behaviour
at work. ( 8 Marks)
QUESTION FIVE
a) Many employees quietly experience job-related stressors in their work.
Elaborately discuss six job stressors common in organizations (12 Marks)
b) Explain four emotion -focused coping strategies for individuals experiencing stress (8 Marks)
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