Human Resource Management Question Paper
Human Resource Management
Course:Bachelor Of Commerce
Institution: Kca University question papers
Exam Year:2010
UNIVERSITY EXAMINATIONS: 2009/2010
FIRST YEAR EXAMINATION FOR THE DEGREE OF BACHELOR OF
COMMERCE
CAM 102: HUMAN RESOURCE MANAGEMENT
DATE: AUGUST 2010 TIME: 2 HOURS
INSTRUCTIONS: Answer question ONE and any other TWO questions
QUESTION ONE
a) Distinctively HRM can be categorized into managerial and operational functions. Discuss.
(14 Marks)
b) What are the characteristics of HRM (6 Marks)
c) Outline specific aims of HRM. (10Marks)
QUESTION TWO
a) In relation to HR planning discuss the Hard and Soft version model of HRM. (15Marks)
b) What are the aims of HR planning in an organization (5Marks)
QUESTION THREE
a) Distinguish between intrinsic and extrinsic motivation. (2Marks)
b) What are causes of stress among employees in the organization? (8Marks)
c) Explain ways the organization management can use to explore to manage stress among employees.
(8 Marks)
2
QUESTION FOUR
a) Highlight ten strategies available to the management in dealing with poor performance in the
organization. (10 Marks)
b) What are the indicators of:
i) poor morale (5Marks)
ii) and,high morale among employees. (5Marks)
QUESTION FIVE
‘XYZ Ltd is exploring ways of compensating and rewarding employees as a strategy to improve
retention’
a) As an advise, state and explain various compensation and reward systems available to XYZ Ltd.
(15 Marks)
b) List the factors to be considered when compensating employees in an organization. (5Marks)
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