Organizational Behaviour Question Paper
Organizational Behaviour
Course:Bachelor Of Commerce
Institution: Kca University question papers
Exam Year:2010
UNIVERSITY EXAMINATIONS: 2009/2010
SECOND YEAR EXAMINATION FOR THE DEGREE OF BACHELOR OF
COMMERCE
CAM 200 : ORGANIZATIONAL BEHAVIOUR-Day & Evening
DATE: AUGUST 2010 TIME: 2 HOURS
INSTRUCTIONS: Answer question ONE and any other TWO questions
QUESTION ONE
a) Giving appropriate examples from contemporary organisations in Kenya, explain why
organisational behaviour is reffered to as dynamic. [4 Marks]
b) Give reasons why organisation structures and systems are reffered to as building blocks of
organisations. [10 Marks]
c) Explain the three components involved in attitude formation. [ 6 Marks]
d) Identfy and briefly explain three important work attitudes. [ 6 Marks]
e) What is attribution theory? Explain the errors that are likely to affect attribution tendencies.
[ 4 Marks]
QUESTION TWO
a) .”Organisational behaviour is a misnomer because it is not the study of how organisations
behave but rather the study of individual behaviour in an organisation”. Discuss briefly the
three levels of analysis of organisational behaviour. [6 Marks]
b) What do you understand by the terms power and politics? [4 Marks]
2
c) Briefly describe the various sources of power for organization managers. [10 Marks]
QUESTION THREE
a) Define leadership and briefly explain the following styles of leadership.
i. Autocratic
ii. Democratic
iii. Authoritarian
iv. Laisez faire. [10 Marks]
b) Describe the stages involved in group formation process. [10 Marks]
QUESTION FOUR
a) Learning is a relatively permanent change in behaviour that results from experience. Discuss the
various principles involved in effective transfer of learning. [10 Marks]
b) Define organisational learning and briefly explain the ways in which it can be achieved.
[10 Marks]
QUESTION FIVE
a) Scholars of management have not been able to reach consensus on the exact process of
motivation but they have done so on the factors that can motivate employees. Highlight six such
factors. [ 6 Marks]
b) Using of a clearly labelled diagram, illustrate and briefly explain maslows hierarchy of needs
theory. [10 Marks]
c) Explain the main highlights of the equity theory of motivation. [4 Marks]
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