Personnel Management Question Paper
Personnel Management
Course:Bachelor Of Science In Information Technology
Institution: Kca University question papers
Exam Year:2011
UNIVERSITY EXAMINATIONS: 2010/2011
THIRD YEAR STAGE EXAMINATION FOR THE DEGREE OF BACHELOR
OF SCIENCE IN INFORMATION TECHNOLOGY
BIT 3203: PERSONNEL MANAGEMENT
DATE: APRIL 2011 TIME: 2 HOURS
INSTRUCTIONS: Answer question ONE and any other TWO questions
QUESTION ONE
“THE PROBLEM OF TH SONS OF SOIL’’
A Controversy has risen in recent years over giving preference in recruitment to “sons of soil’’. In this
connection, The National Commission on labor has observed. The solution has to be sought in terms of
the primary of common citizenship, geographical mobility and economic feasibility of location of
industrial units, on the one hand , and the local aspiration on the other’’.
The suggestions were as follows;
Young persons from families whose land are acquired for industrial use should be provided training
opportunities for employment in jobs which are likely to be created in new units set up on these lands.
Based on the above,
a) Explain the application and implication of scientific recruitment criteria if any in the narration
above (5 Marks)
b) Briefly discuss how the personnel management unit work to establish harmonious relations
between labor and capital (5 Marks)
2
c) “Personnel manager must act as a leader, who can build up a sound organization and lay down an
honest conviction’’ Examine this statement by highlighting the qualities and responsibilities of a
personnel manager. (5 Marks)
d) Write a short essay on the development of Personnel management in Kenya in Kenya since
independence. (5 Marks)
e) Discuss the LATEST contribution of Information Technology in supporting activities of Personnel
management in industrial set up. (5 Marks)
f) “A policy is a man- made rule or predetermined course of action that is established to guide the
performance of work towards the organization objectives’’ Discuss the principles of personnel
policy. (5 Marks)
QUESTION TWO
a) Explain why termination of services of employee is regarded as a last resort when the ability of the
employee is less than the ability required for the job/post. (6 Marks)
b) Outline an efficient procedure that should be adopted for bringing out a desired change in
organization. (8 Marks)
c) Discuss the major steps taken by the Kenyan government to achieve the objective of management
training in personnel unit? (6 Marks)
QUESTION THREE
a) Differentiate between initial appraisal and promotional appraisal (4 Marks)
b) Explain the decisive factors in human relations in personnel management. (6 Marks)
c) “Motivation is the core of management’’ Critically discuss this statement. (10 Marks)
QUESTION FOUR
a) What would you consider relevant action in handling grievance in your department? (5 Marks)
b) Citing specific references, explain the main causes of indiscipline in Kenyan industries (5 Marks)
c) Highlight the principle of minimum wage rate. What difficulties experienced in Kenya in the
implementation of this principle? (10 Marks)
3
QUESTION FIVE
a) Job description is the extensive discussion of objectives, scope, duties and responsibilities of a
specific job. Discuss. (10 Marks)
b) It is said that outside leadership and political interference have been two main hurdles in the
healthy development of Trade union movement in Kenya. Explain this statement in detail.
(10 Marks)
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