Human Resource Management Question Paper
Human Resource Management
Course:Diploma In Personnel Management (Personnel Management)
Institution: Machakos University question papers
Exam Year:2006
1. (a) Labour Negotiations take place between an employer and a recognized trade union. Highlight the duties of the negotiator appointed by either of the parties. [12 marks]
(b) Procedural agreemnets constitute the foundation stones of collective bargaining since they lay down the rules of behaviour which the parties should adhere to. Outline the issues that should be covered by such agreements. [8 marks]
2. (a) Explain the responsibilities of a trade union as stipulated in the Industrial Relations Charter. [10 marks]
(b) The Industrial Relations Charter was signed in Kenya soon after independence. Explain the reasons why the independentt Government found it necessary to have the charter signed [10 marks]
3. (a) Explain the conditions necessary for maintaining good labour relations in an organization. [12 marks]
(b) Highlight four reasons why an employee may refuse to join trade union [8 marks]
4. (a) Describe the main categories of memebrship of the Federation of Kenya Employers (FKE) for the purpose of negotiation. [8 marks]
(b) Grievances at place of work can be categorized by cause. Highlight six such categories. [12 marks]
5. (a) Explain the procedure that should be followed in the settlement of trade dispute. [12 marks]
(b) Describe the parties to an Industrial and Labour Relations. [8 marks]
6. (a) Explain the role of the Ministry of Labour in Labour and Industrial Relations. [8 marks]
(b) Outline the objectives of the Central Organization of Trade Unions of Kenya (COTU). [12 marks]
7. (a) Explain five factors that may limit the effectiveness of employee representation at the board as a form of joint consultation. [10 marks]
(b) Explain five benefits that may accrue to an organization that encourages joint consultation in decision-making [10 marks]
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