Bct 2404: Decision Support Systems Question Paper
Bct 2404: Decision Support Systems
Course:Bachelor Of Science In Computer Technology
Institution: Jomo Kenyatta University Of Agriculture And Technology question papers
Exam Year:2013
JOMO KENYATTA UNIVERSITY
OF
AGRICULTURE AND TECHNOLOGY
UNIVERSITY EXAMINATIONS 2013/2014
YEAR 4 SEMESTER 1 EXAMINATION FOR THE DEGREE OF BACHELOR OF SCIENCE IN COMPUTER TECHNOLOGY (BCT)
BCT 2404: DECISION SUPPORT SYSTEMS
DATE: AUGUST 2013 TIME: 2 HOURS
INSTRUCTIONS:
Answer question ONE and any other TWO questions
QUESTION ONE
a) Describe the various levels of decisions made in an organization. (3mks)
b) Identify the purpose for which decision support systems may exist in an organization
(6mks)
c) Identify and explain the main objectives for a DSS (6mks)
d) Discuss the key components of a Decision support system (6mks)
e) DSS are real systems and can be applied in day to day decision making process in an organization. Identify and explain three practical areas where DSS can be applied in organizations. (6mks)
f) Distinguish between structured and unstructured decisions. (3mks)
QUESTION TWO
a) Describe any two types of interface styles. (2mks)
b) ‘Humans are generally limited in making good decisions’. Explain this statement while highlighting the limitations (6mks)
c) Discuss four major kinds of decision makers that you are likely to encounter in an organization (4mks)
d) Discuss common strategies that are used in guiding decision making process. (8mks)
QUESTION THREE
a) Identify giving examples of six types of knowledge that you are likely to manage as a decision maker. (6mks)
b) Identify and explain the potential benefits that DSSs can offer. (6mks)
c) Identify possible behavior that you might expect or want DSSs to exhibit (6mks)
d) Explain clearly the terminology multi participant decision maker with respect to group and team. (2mks)
QUESTION FOUR
a) ‘Decision support systems also have limitations’ Explain three of these limitations(3mks)
b) Describe important ingredients for successful development of a Decision Support System. (5mks)
c) Identify and explain stages that a developer can follow to come up with a DSS (12mks)
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