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Bit 2210: Business Information Strategy Question Paper

Bit 2210: Business Information Strategy 

Course:Bachelor Of Information Technology

Institution: Jomo Kenyatta University Of Agriculture And Technology question papers

Exam Year:2013



JOMO KENYATTA UNIVERSITY
OF
AGRICULTURE AND TECHNOLOGY
UNIVERSITY EXAMINATIONS 2013/2014
YEAR 4 SEMESTER 1 EXAMINATION FOR THE BACHELOR OF INFORMATION TECHNOLOGY
BIT 2210: BUSINESS INFORMATION STRATEGY
DATE: AUGUST 2013 TIME: 2 HOURS
INSTRUCTIONS:
ANSWER QUESTION ONE (COMPULSORY) AND ANY OTHER TWO QUESTIONS
QUESTION ONE (30 MARKS)
a) Explain the meaning of the term Electronic commerce (E-commerce) (3mks)
b) Illustrate the contributions of each of the following technologies in E-commerce application:
i. Automated Teller Machine (ATM)
ii. Electronic Data Interchange (EDI)
iii. Internet (6mks)
c) Client/Server architecture, database technology and networks provides structures which facilitate sharing of corporate data and information. As an information Technology (IT) specialist, outline the major precautions that should be taken into account in the process of sharing data (6mks)
d) Describe any three basic strategies that an organization can employ to obtain competitive advantage and illustrate the role of information technology in each case
(9mks)
e) Name three tangible and intangible benefits associated with new information systems.
(6mks)
QUESTION TWO (20 MARKS)
a) Explain the role of each of the following technologies/products in Business Information Strategy
i. Multimedia technologies (3mks)
ii. Artificial Intelligence (4mks)
iii. Office Automation Systems (5mks)
iv. Personal productivity software (3mks)
b) List five ethical and societal dimensions to the development and use of information technology. (5mks)
QUESTION THREE (20 MARKS)
a) State the meaning of Information system strategy (2mks)
b) State three roles of models in the implementation of information systems (3mks)
c) A good example of an information systems model is The System Development Life Cycle (SDLC). State the three primary objectives of the SDLC. (3mks)
d) State and explain the six major information systems success dimensions as identified by the updated Delone an McLean IS success model (12mks)
QUESTION FOUR (20 MARKS)
a) Explain the two terms “process engineering and re-engineering” (5mks)
b) Give five examples of industries and business organizations that are currently utilizing the power of computer networks. Explain how they are using the networks. (5mks)
c) Explain the use and application of the following:
i. Telecommuting (5mks)
ii. Computer conferencing (5mks)
QUESTION FIVE (20 MARKS)
a) State the objective of the Technology Acceptance Model (TAM) (2mks)
b) By use of a suitable diagram, explain the components of the Technology Acceptance Model (12mks)
c) Explain the role of the following components of the implementation of information systems context:
i. Managerial interventions
ii. Subjective Norms
iii. Facilitating Conditions (6mks)






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