Fundamentals Of Communication Question Paper
Fundamentals Of Communication
Course:Bachelor Of Education In Early Childhood Education
Institution: Kenyatta University question papers
Exam Year:2008
KENYATTA UNIVERSITY
UNIVERSITY EXAMINATIONS 2007/2008
INSTITUTE OF OPEN LEARNING
SPECIAL/SUPPLEMENTARY EXAMINATION
ECP 013: FUNDAMENTALS OF COMMUNICATION
DATE: Tuesday 7th
October
2008
TIME:
8.00am-10.00pm
INSTRUCTIONS: Answer question ONE and any other two questions.
1.
(a)
Define the term communication.
(2
marks)
(b)
State
five elements of the communication process.
(5 marks)
(c)
Using clear examples explain the difference between the purpose
and the effect of communication.
(5 marks)
(d)
Clearly explain how communication is used in conversation to
initiate
and
maintain
relationships.
(10
marks)
(e)
Identify and explain any two principles of communication.
(8 marks)
2.
Using relevant illustrations show how different communication channels
are used to meet the communication needs of different audiences.
(20 marks)
3.
A manager was heard telling one of his colleagues “You failed in your
communication efforts due to your ignorance of communication barriers.”
Using your knowledge of communication barriers in the organization
demonstrate clearly how you would deal with five communication barriers
to
improve
communication.
(20
marks)
4.
Knowledge and skills in print media is essential for every PRO. Discuss. (20 marks)
5.
“Nonverbal communication contributes 65 to 70% of the total effect of
communication.”
Discuss.
(20
marks)
****************
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