Mtm101 Accommondation Management 1 Question Paper
Mtm101 Accommondation Management 1
Course:Bachelor Of Science In Hospitality And Tourism Management
Institution: Kenyatta University question papers
Exam Year:2008
INSTRUCTIONS:
This Question paper consists of 2 sections: A and B. Answer ALL questions in
Section A and only ONE Question in Section B.
SECTION A (50 marks)
Answer ALL the questions in this section
Q.1Define the following terms:
i)Dirt(2 marks)
ii)Dust(2 marks)
iii)Soil(2 marks)
Q.2Discuss any four (4) main responsibilities of an Accommodation Manager in a 3 star hotel.(8 marks)
Q.3Discuss briefly any four (4) points to be considered when choosing a particular method of cleaning.(8 marks)
Q.4Suppose the number of minor accidents has arisen in the last 6 months in your
hotel. Name and briefly explain any five (5) investigations you would carry out to prevent further accident(10marks)
Q.5Mention any three (3) requirements of:
a)A. detergent(3 marks)
b)A seal(3marks)
c)A polish/wax(3marks)
Q.6 Discuss the importance of a cleaning check list to a floor supervisor.(10marks)
SECTION B:(20 marks)
Answer only ONE question in this Section.
7.You have been appointed the Accommodations Manager in a Five Star Hotel.
Discuss the factors to consider when scheduling the house keeping staff.(20 marks)
8.
Mechanical cleaning equipment is one of the modern aids to cleaning. As a house keeping supervisor, how would you ensure that the equipment is properly used and maintained to achieve total efficiency in operation?(20 marks)
More Question Papers
Exams With Marking Schemes
Popular Exams
Mid Term Exams
End Term 1 Exams
End Term 3 Exams
Opener Exams
Full Set Exams
Return to Question Papers