Marketing Supplies Question Paper
Marketing Supplies
Course:
Institution: Machakos University question papers
Exam Year:2009
END OF TERM EXAMS
Time:2 hours
INSTRUCTIONS
-Attempt all the questions.
-Cheating is highly discouraged.
1.(a) Explain five macro-environmental factors that affect marketing activities.(10 marks)
(b) Describe five micro-environmental factors affecting organizational marketing activities.(10 marks)
2.(a) Critically describe the marketing research process.(14 marks)
(b) (i) Give 3 advantages of secondary data.(3 marks)
(ii) State 3 disadvantages of primary data.(3 marks)
3.Explain why it is important to determine the social class of a marketer.(20 marks)
4.Discuss why marketing aims at customer satisfaction.(20 marks)
5.XYZ wishes to introduce a new product in its line of operations. Explain five sources of new product ideas that are available to the department.(20 marks)
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