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Mpa 507: Public Sector Information Systems Management Question Paper

Mpa 507: Public Sector Information Systems Management

Course:Bachelor Of Commerce

Institution: Kenyatta University question papers

Exam Year:2012

DATE: Wednesday 28th March, 2012

TIME: 5.30 p.m. – 8.30 p.m.
_______________________________________________________________________________
INSTRUCTIONS
? Attempt Question One and any other THREE.
? Time three (3) hours.

Question One
a)
Using the know Applied Information Technology: from data Processing to Strategic Information
Systems, discuss the evolution of ICT use in public sector.

[5 marks]
b)
Discuss the Technology Acceptance Model and its role in ICT uptake in Kenyan public sector.

[10 marks]
c)
What benefits can a local authority get by integrating ICT in her operations?
[5 marks]

Question Two
Using the knowledge from the paper: USING ICTS TO STRENGTHEN GOVERNMENT
TRANSPARENCY AND RELATIONS WITH CITIZENS IN KOREA, discuss why in contemporary
application e-government and transformative leadership are seen as synonymous.

[20 marks]
Question Three
Compare ICT outsourcing and Customized software as two methods/strategies of ICT acquisition.

[20 marks]
Question Four
From Elpez, I and Fink, D(2006)’s paper, Information Systems Success in the Public Sector:
Stakeholders’ Perspectives and Emerging Alignment Model, discuss any four (4) Information Success
Factors in public sector and how they differ from general user perspective.

[20 marks]
Page 1 of 2

Question Five
a)
“ICT policy is a key tool in IT/Business alignment.” Support your argument with a three (3)
point justification.

[6 marks]
b)
“ICT has been cited as a pillar of economic development in Kenya’s Vision 2030. The role of
ICT also comes up strongly in the Millennium Development (MDGs).” Discuss the role ICT can
play in development.

[14 marks]
……………………….
Page 2 of 2

Mpa 507: Public Sector Information Systems Management Question Paper

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