Hskp 010:Housekeeping Question Paper
Hskp 010:Housekeeping
Course:Hospitality & Tourism
Institution: Kenya Methodist University question papers
Exam Year:2013
KENYA METHODIST UNIVERSITY
END OF 2''ND ''TRIMESTER 2013 (FT) EXAMINATION
FACULTY : EDUCATION AND SOCIAL SCIENCES
DEPARTMENT : EDUCATION
UNIT CODE : HSKP 010
UNIT TITLE : HOUSEKEEPING
TIME : 2 HOURS
Instructions:
Answer any three questions.
Question One
Define housekeeping.
(3 marks)
What are the responsibilities of housekeeping?
(12 marks)
Question Two
Explain the cleaning procedure of the following surfaces:
Wooden floor
(5 marks)
Marble floor
(5 marks)
Ceramic tiles.
(5 marks)
Question Three
Explain the bed making procedure.
(5 marks)
Identify five types of linen and briefly describe their importance in Housekeeping.
(10 marks)
Question Four
Discuss housekeeping reports and records.
(5 marks)
What are the common accidents in housekeeping?
(5 marks)
How can you eliminate the accidents in housekeeping?
(5 marks)
Question Five
List 10 cleaning equipment used in housekeeping.
(10 marks)
Describe the correct procedure when cleaning a corridor with heavy traffic.
(5 marks)
Question Six
How would you handle lost and found guest property in the hotel? (15 marks)
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