Comm Iii:Communication Skills Question Paper
Comm Iii:Communication Skills
Course:Education
Institution: Kenya Methodist University question papers
Exam Year:2012
KENYA METHODIST UNIVERSITY
END OF 2ND TRIMESTER 2012 (DAY) EXAMINATIONS
FACULTY : EDUCATION AND SOCIAL SCIENCES
DEPARTMENT : EDUCATION
UNIT CODE : COMM III
UNIT TITLE : COMMUNICATION SKILLS
TIME : 2 HOURS
INSTRUCTIONS:
Answer question ONE and any other two questions.
Question One
Compare and contrast the following terms and phrases as used in communication.
Encoding and decoding
Intrapersonal communication and interpersonal communication.
Selective attention and automatic attention.
(6 marks)
Communication as a process of sharing meaning is complicated. Discuss this statement using relevant examples.
(8 marks)
Suggest ways an institution can use to control grapevine communication among its members.
(6 marks)
Question Two
Noise is any interference which reduces the clarity of a message when communicating. How would you overcome noise when attending a job interview?
(12 marks)
Identify and explain any four effective listening strategies a university student may use when attending a class presentation.
(8 marks)
Question Three
Why is it important to take notes when reading intensively?
(8 marks)
Define the SQ3R Reading Formula and explain how you would use it when looking for information from an online academic journal.
(12 marks)
Question Four
What are the advantages and disadvantages of using each of the following in formal communication?
Memo
E-mail
Social networks
Video conferencing
Newspapers.
(20 marks)
Question Five
What are the advantages of using visual aids in speech presentation?
(5 marks)
List and define the common types of libraries found in Kenya.
(10 marks)
What are the characteristics of a well written seminar report?
(5 marks)
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