Comm 111:Communication Skills Question Paper

Comm 111:Communication Skills 

Course:Business Administration

Institution: Kenya Methodist University question papers

Exam Year:2008



COMM 111
FINAL EXAM FOR ALL CAMPUSES

SECTION A (COMPLUSARY) – 30 points

1. What do you understand by the term non-verbal communication (body language/ paralanguage)? (5 points)
2. Define communication (5 points).
3. Explain why effective communication skills are important to a professional (10 points).
4. Outline six elements of an effective communication process (10 points).

SECTION B
Answer 4 question questions

1. Critically analyze the dimensions of communication as given in the concept of Johari window (20 marks).
2. Reading skills
a. Explain the objectives of effective reading? (10 points)
b. List and explain at least 5 types of reading (5 points).
c. Explain what SQ3R means and why it is effective? (5 points)
3. Writing Skills
a. List and describe at least 4 characteristics of effective academic writing (write-ups)? (10 points)
b. List and explain the strategies scholars use when writing a formal argument (10 points).

5. Describe and illustrate a model of communication (20 points)






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