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Dprm 035:Business Consultancy Question Paper

Dprm 035:Business Consultancy

Course:Diploma In Public Relations & Business Administration

Institution: Kenya Methodist University question papers

Exam Year:2011

KENYA METHODIST UNIVERSITY

END OF 3''RD ''TRIMESTER 2011 EXAMINATIONS
FACULTY : SCHOOL OF BUSINESS
DEPARTMENT : BUSINESS ADMINISTRATION
UNIT CODE : DPRM 035
UNIT TITLE : BUSINESS CONSULTANCY
TIME : 2 HOURS

INSTRUCTIONS:

Question one is compulsory
Answer question one and any other two question
Mobile phones are not allowed in the exam room.

Question One

Define the term consultancy

(2mks)

Highlight any five main areas concerning business consultancy (10mks)

Explain four types of business consultants

(8mks)

State ten reasons why business consultants are used

(10mks)

Question Two
Briefly explain five advantages and five disadvantages of internal consultants to an organization (20mks)

Question Three

Highlight any ten skills that a consultant should possess

(10mks)

Explain characteristics of a consultancy

(10mks)

Question Four
Many people resist change in an organization. Discuss the main barriers to change (20mks)

Question Five

Briefly discuss reasons why client – consultant relationship may fail

(10mks)

Explain factors that a manager of an organization should consider when choosing to engage the services of a business consulting company (10mks)

Question Six
Before enhancing in consultancy work, it is recommended to draw a contract. Explain salient features of such a contract (20mks)

Question Seven

Negotiation is an important part of any consultancy. Highlight qualities of a good negotiator

(10mks)

Briefly explain the dimensions in which a client problems can be viewed

(10mks)

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