Dprm 035:Business Consultancy Question Paper
Dprm 035:Business Consultancy
Course:Diploma In Public Relations & Business Administration
Institution: Kenya Methodist University question papers
Exam Year:2011
SCHOOL : SCHOOL OF BUSINESS AND ECONOMICS
DEPARTMENT : BUSINESS ADMINISTRATION
TIME : 2 HOURS
INSTRUCTIONS Answer Question ONE and any Other TWO Questions
Question 1
a) Organizations hire the services of management consultants for a number of reasons that range from gaining external presumably objective advice, specialised expertise etc. Critically examine the situations that would necessitate the use of consultants in your organization. Discuss. (10marks)
b) As a manager in a firm or business that needs consulting services how would you manage the issue of high consultant turnover. (10marks)
c) Critically examine the essential qualities that as a first class consultant you should possess. (10marks)
Question 2
a) Highlight and briefly explain the reasons why managers or business will resist change. (10marks)
b) Critically examine the areas that consulting as profession concerns itself with. (10marks)
Question 3
a) Dawin investment limited as being faced with problems of getting work done and workers having issues with communication in the organization and this is really impacting negatively on the business. As the managers in charge you have realised that this is a problem majority originating from the organizational structure. As the manager you decide to get help from a consultant. What kind of consultant would enlist help from and why? (8marks)
b) A work proposal is one of the documents uses in the consulting process. Highlight and briefly explain each item that comprises the work proposal. (12marks)
Question 4
a) Discuss the consulting process. (15marks)
b) Highlight the disadvantages of internal consulting groups. (5marks)
Question 5
a) What are the rules of consultants in consulting while performing consulting duties. (14marks)
b) Do you think that consulting as a profession contributes towards improving business. Argue for and against. (6marks)
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