Buss 421:Business Consultancy Question Paper
Buss 421:Business Consultancy
Course:Business Administration
Institution: Kenya Methodist University question papers
Exam Year:2013
KENYA METHODIST UNIVERSITY
END OF 1''ST ''TRIMESTER 2013 (EVENING) EXAMINATIONS
SCHOOL : BUSINESS AND ECONOMICS
DEPARTMENT : BUSINESS ADMINISTRATION
UNIT CODE : BUSS 421
UNIT TITLE : BUSINESS CONSULTANCY
TIME: 2 HOURS
Instructions:
Answer question ONE and any other TWO questions.
Question One
"Change agent" is a lable frequently given to consultants. Explain the consultant’s role as a change agent.
(10mks)
Explain the principal historical events which contributed to the development of management consulting.
(10mks)
Effective consulting requires good consultant client relationship. Explain the areas in which both should have a shared understanding and the consequences of misunderstanding.
(10mks)
Question Two
Professionalism and ethics are key in consulting. Discuss. (20mks)
Question Three
What are the sources of information required to conduct problem diagnosis.
(10mks)
Explain the types of contracts which may form the basis of consulting.
Question Four
Company ABC ltd intents to engage consultants in order to undertake a major organizational change. The organization has invited applications from qualified consultants.
Explain the content of the key entry document which key entry document which may be considered by the company.
(12mks)
Evaluate the key considerations in awarding the contract to the consultant.
(8mks)
Question Five
Discuss the role of consultant in the action planning phase. (20mks)
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