Buss 034:Business Consultancy Question Paper
Buss 034:Business Consultancy
Course:Diploma In Business Administration
Institution: Kenya Methodist University question papers
Exam Year:2013
KENYA METHODIST UNIVERSITY
END OF 3RDTRIMESTER 2013 (DAY) EXAMINATION
SCHOOL : BUSINESS AND ECONOMICS
DEPARTMENT : BUSINESS ADMINISTRATION
UNIT CODE : BUSS 034
UNIT TITLE : BUSINESS CONSULTANCY/CASE ANALYSIS
TIME: 2 HOURS
INSTRUCTIONS
Answer question one and any other two questions
Question One
Consulting and training are not synonymous clearly show the similarities and differences of the two activities, stating why both are significant to a contemporary organization.
(10 Marks)
Highlight the management area and process that consulting concerns itself with.
(5 marks)
Differentiate between internal and external consultants, giving the functions of each in the organization.
(10 Marks)
In your opinion, why are consultants important to the economy of the country?
(5 Marks)
Question Two
Your organization is about to engage the services of a business consultant. What characteristics and skills would the management look at when picking a first class consultant?
(10 Marks)
What would be the duties of a consultant who has been hired by an organization?
(10 Marks)
Question Three
Successful change management requires commitment from senior management and consultants alike. How would a consultant deal with resistance to change in the organization?
(10 marks)
Highlight any four components of effective communication in the organization.
(4 Marks)
Business consultants are change agents. Discuss.
(6 Marks)
Question Four
Write short notes on the following (20 Marks)
Contract
Terms of reference
Client system
Proposal
Question Five
Critical thinking involves relating ideas that are unrelated. Describe the stages in the critical thinking process.
(10 Marks)
What are the barriers to critical thinking?
(10 Marks)
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