Comm 111: Communication Skills Question Paper

Comm 111: Communication Skills 

Course:Education

Institution: Kenya Methodist University question papers

Exam Year:2012



KENYA METHODIST UNIVERSITY
END OF 1''st ''TRIMESTER 2012 EXAMINATIONS
FACULTY : EDUCATION AND SOCIAL SCIENCES
DEPARTMENT : EDUCATION
UNIT CODE : COMM 111
UNIT TITLE : COMMUNICATION SKILLS
TIME : 2 HOURS


INSTRUCTIONS
Answer question ONE and any other TWO questions.
Question One
Define the following terms and phrases.
(5 Marks)
Paralanguage.
Upward communication.
Scanning
Periodicals
Library catalogue
The elements that comprise the communication process are dependent on each other. Using relevant illustrations, discuss the truth in this statement.
(10 Marks)

How would you overcome listening barriers when making a class presentation?
(5 Marks)
Question Two
Which qualities of a good book would you look for when selecting a library book to use in preparing for an examination?
(8 Marks)

Discuss the main stages in the listening process.
(12 Marks)
Question Three
What are some of the negative attributes to avoid during an interview?
(7 Marks)

Why is referencing important in academic writing?
(3 Marks)

Outline the qualities of a good speaker that can enhance speech presentation.
(10 marks)
Question Four
With reference to at least three relevant communication technologies, discuss how the use of appropriate technology can enhance communication at the work place.
(12 Marks)
Under what circumstances would you prefer to use written communication to verbal communication?
(8 Marks)
Question Five
Identify the common poor reading habits which a university student should avoid?
(12 Marks)
What are the main components of a good paragraph?
(3 Marks)
In what ways would a library qualify to be categorized as a special library?
(5 Marks)






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