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Sociology And Work Redesign Question Paper

Sociology And Work Redesign

Course:Bachelor Of Arts In Sociology

Institution: University Of Nairobi question papers

Exam Year:2006

ANSWER ANY THREE OUESTIONS:

1. Critically discuss ANY FOUR of the following concepts, and show their importance or
otherwise to work re-design in contemporary Africa:
(a) Theory X (b) Theory Y
(c) Self-Actualization (d) "Motivation Factors" in Herzberg's Two-Factor theory.
(d) Job Rotation.

2. Critically discuss the contributions of ANY THREE of the following authors to work-
re-design thinking: Henri Fayol, Warren Bennis, Elton Mayo and Max Weber.
3. Identify the key elements of a systems approach to work organization.

4. With particular reference to the African experience, critically discuss Chris Argyris's
immaturity-maturity theory of personality change, and relate it to trends in work design.
5. Critically discuss the contributions of Hackman and Oldham, on the one hand, and
Hammer and Champy, on the other, to contemporary work-redesign principles and
practices.
6. "Motivation and customers are over-rated factors in work-redesign, compared to the
respective contingencies of size, technology and leadership." Critically discuss this claim,
supporting your answer with concrete examples.

Sociology And Work Redesign Question Paper

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