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Crisis And Change Management Question Paper

Crisis And Change Management

Course:Bachelor Of Commerce

Institution: Kabarak University question papers

Exam Year:2009

KABARAK UNIVERSITY
UNIVERSITY EXAMINATIONS
2009/2010 ACADEMIC YEAR
FOR THE DEGREE OF BACHELOR OF COMMERCE
COURSE CODE: HRMT 411
COURSE TITLE: CRISIS AND CHANGE MANAGEMENT
STREAM: Y4S1

INSTRUCTIONS:
· Answer THREE questions
· Question ONE is compulsory
QUESTION ONE
(a) Discuss organizations as an open system in relation to its external environment.
(8mks)
(b) Discuss the process of organizing as a function of organizational management.
(8mks)
(c) Discuss the key forces of organizational change in a modern organization.
(7mks)
(d) Explain the major reasons why people in organization resist change.
(7mks)
QUESTION TWO
(a) Discuss any two major schools of thought applicable in management of change.
(10mks)
(b) Explain any two models of change used in the process of implementation of change
by change agents. (10mks)
QUESTION THREE
(a) Assume you have been appointed as a human resource manager in one of the local
firm currently undertaking a change transformation. Discuss what your
responsibilities will be as the manager.
(10mks)
(b) Discuss the process of organizational restructuring outlining its significance.
(10mks)
QUESTION FOUR
(a) Discuss the main types of organizational change undertaken to improve
organizational operations.
(10mks)
(b) Explain the mechanism of coping with organizational change whenever they became
necessary.

Crisis And Change Management Question Paper

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