Cisy 303:Computer Hardware Maintenance Question Paper
Cisy 303:Computer Hardware Maintenance
Course:Bachelor Of Science In Computer Science
Institution: Kenya Methodist University question papers
Exam Year:2013
COMPUTER HARDWARE AND MAINTENANCE (CISY 303) 3RD TRIMESTER 2013
KENYA METHODIST UNIVERSITY
END OF 3''RD ''TRIMESTER 2013 (SB) EXAMINATION
FACULTY : COMPUTING & INFORMATICS
DEPARTMENT : COMPUTER SCIENCE AND BUSINESS INFORMATION
UNIT CODE : CISY 303
UNIT TITLE : COMPUTER HARDWARE AND MAINTENANCE
TIME : 2 HOURS
Instructions: Answer question one and any other two.
Question One
Briefly describe the post process and indicate what mechanism triggers this event.
(5mks)
Briefly define the following terms:
Active partition.
(1mk)
Basic disk
(1mk)
Dynamic disk
(1mk)
Extended partition
(1mk)
Logical drive
(1mk)
Describe a cause and remedy for the following computer symptoms
There is no power light and you cannot hear the cooling fan running.
(1mk)
The hard drive light remains on continuously
(1mk)
You see a message indicating a CMOS setup problem.
(1mk)
The computer system fails to recognize a newly installed device. (1mk)
You see normal system activity, but there is no video.
(1mk)
List and briefly describe four important bios settings and information.
(4mks)
Identify the most obvious symptoms of a failed power supply unit. (1mk)
Justify why you would or would not update the bios.
(4mks)
Explain the factors to consider when purchasing the highest quality hard drive.
(3mks)
Describe the following CPU terminologies.
Front side bus
(1mk)
Cache
(1mk)
Sockets and slots
(1mks)
Question Two
Your printer has refused to print. Provide a detailed diagnosis of the problem.
(5mks)
Define the term PORT and describe the following.
(6mks)
Serial port
Parallel port
USB port
VGA port
DVI port
Explain the difference between the following computer power connectors
4 pin large
(1mk)
4 pin small
(1mk)
9 pin
(1mk)
20 pin
(1mk)
Question Three
Outline and differentiate the file systems used in windows.
(6mks)
There are basic rules to follow when trouble shooting. Give and explain any five.
(5mks)
List four 4 general rules of memory card installation.
(4mks)
Question Four
What is RAID? Why is it necessary in a system
(2mks)
(i) Describe the term mother board form factor.
(2mks)
ii) Give two examples of form factors. (2mks)
Differentiate between a surge suppressor and a UPS.
(2mks)
Outline the process of how you would reboot a crashed computer. (4mks)
Display setting anomalies come indifferent forms. What is the possible cause of each of the following?
The image is odd shaped.
(1mk)
The page displays unusable or poor quality video.
(1mk)
No choices in either resolution or color depth or both.
(1mks)
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