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Dhrm 034: Cross Cultural And Diversity Management Question Paper

Dhrm 034: Cross Cultural And Diversity Management

Course:Business Administration

Institution: Kenya Methodist University question papers

Exam Year:2011

SCHOOL : SCHOOL OF BUSINESS AND ECONOMICS
DEPARTMENT : BUSINESS ADMINISTRATION
TIME : 2 HOURS
INSTRUCTIONS • Answer Question ONE and any Other TWO Questions
Question 1
a) Define cross-cultural management (3marks)
b) Explain any FIVE drivers of globalization. (10marks)
c) Discuss clearly any FIVE benefits of diversity in the work place. (10marks)
d) Explain the cultural variables that may influence behaviour. (7marks)

Question 2
a) Define Organizational Culture. (3marks)
b) Explain the effects of recruiting expatriates to Kenyan enterprises today. (10marks)
c) Explain briefly the THREE phases of culture shock. (7marks)

Question 3
a) Discuss any FIVE sources of performance Appraisal inputs. (10marks)
b) State any FIVE challenges a Human Resource Manager may encounter while conducting expatriate performance appraisal. (10marks)

Question 4
a) Discuss the external and internal conditions affecting employee performance. (10marks)
b) Explain briefly the important organizational performance considerations management should take into account. (10marks)

Question 5
a) Explain briefly the following terms:
i) Cross-cultural communication
ii) Cultural Management
iii) Cultural diversity
iv) Globalization
v) Equalization benefits. (10marks)
b) Discuss the components of international compensation. (10marks)

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