Get premium membership and access revision papers, questions with answers as well as video lessons.

Buss 326: Organizational Behavior Question Paper

Buss 326: Organizational Behavior

Course:Business Administration

Institution: Kenya Methodist University question papers

Exam Year:2013

KENYA METHODIST UNIVERSITY
END OF 1''ST ''TRIMESTER 2013 (EVENING) EXAMINATIONS
SCHOOL : BUSINESS AND ECONOMICS
DEPARTMENT : BUSINESS ADMINISTRATION
UNIT CODE : BUSS 326
UNIT TITLE : ORGANIZATIONAL BEHAVIOR

TIME: 2 HOURS
Instructions:
Question One
Alice is an engineer in a motor vehicle assembly company. She is part of a years ago to look at the feasibility at coming up with a hybrid truck for the local market. Lately, Alice has been complaining to her manager that the project is not going well. Asked why, this is how she stated her case; "Our team has become stagnant. We do not brainstorm the way we used to, we just sit in the room and go over the design without discussing the pros and cons. We are always making the same decisions we made before. We no longer think outside the box, nobody is willing to take risks or voice opinions that not everybody is going to like. I do not want to stay on this team.
What do you think should be done to make this team more effective?
(10mks)
From what you have read above do you think work teams are a help or a hindrance to organizational goals?
The social learning theory states that people learn new behavior through over reinforcement or punishment or via observational learning of the social factors in their environment. What are the principles of the social learning theory?
(4mks)
Briefly describe the Lewin schein Model of change.
(6mks)
Question Two
It has been said that leaders are not necessarily managers, but effective manager must of necessity be good leaders. Clearly describe any FIVE qualities of a good leader.
(10mks)
A manager performs a large number of activities and functions in an organization. Using relevant examples, describe five management roles as discussed by Mintzberg.
(10mks)
Question Three
Compare and contrast Abraham Maslow’s hierarchy of needs theory and Clayton Alderfer’s hierarchy of motivation needs.
(10mks)
In what ways do you think an organization can motivate its employees and therefore achieve its goals?
(10mks)
Question Four
What is emotional intelligence?
(2mks)
Clearly explain the following categories of emotional intelligence
Self awareness.
(3mks)
Self regulation.
(6mks)
Social skills.
(9mks)
Question Five
What are the characteristics of organizational culture?
(7mks)
Explain the meaning of the following
Strong culture.
(2mks)
Weak culture.
(2mks)
Subculture.
(2mks)
Dominant culture.
(2mks)

Buss 326: Organizational Behavior Question Paper

More Question Papers

Popular Exams

Mid Term Exams

End Term 1 Exams

End Term 3 Exams

Opener Exams

Full Set Exams