Pscm 430: Operations Management Question Paper
Pscm 430: Operations Management
Course:Accounting,Finance And Investiments
Institution: Kenya Methodist University question papers
Exam Year:2013
KENYA METHODIST UNIVERSITY
END OF 2ND TRIMESTER 2013 (DAY) EXAMINATIONS
SCHOOL : BUSINESS AND ECONOMICS
DEPARTMENT : ACCCOUNTING, FINANCE AND INVESTMENTS
UNIT CODE : PSCM 430
UNIT TITLE : OPERATIONS MANAGEMENT
TIME: 2 HOURS
Instructions:
Question one is compulsory, answer any two questions.
Question One
A company specializing in repair and maintenance is experiencing backlog. The management of this firm is considering three options.
Construct new facilities
Hire new employee
Do nothing
The correct choice depends, largely upon demand which may be low medium or high. By consensus, the management estimates the respective demand probabilities 0.1,0.5 and 0.4
0.1 0.5 0.4
Low Mediam High
A 10 30 40
B -120 25 200
C 20 40 60
Required
Come up with a decision tree
(15mks)
Highlight which option generates the highest profit level by calculating the expected value.
(15mks)
Question Two
Period (t) Demand (y)
A 500
B 510
C 525
D 530
E 550
F 490
G 500
H 520
I 500
J 490
Required
Establish the trend line using the data above
(10mks)
What is the forecast for period, K, L, M, N and O
(10mks)
Question Two
Discuss the steps of product design using practical examples. (20mks)
Question Three
Elaborate the steps needed in capacity planning in line with operations management.
(10mks)
Explain the relationship between operations management and project management with respect to CPM and PERT.
(10mks)
Question Four
Japanese manufacturers have made an immense contribution in the area of operations management. Discuss. (20mks)
Question Five
Discuss the contribution of loan manufacturing and JIT to operations management.
(10mks)
Enumerate the need for operation management in organizations. (10mks)
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