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Bmgt 213 Question Paper
Bmgt 213
Course:
Bachelor Of Commerce
Institution:
Kabarak University question papers
Exam Year:
2010
INSTRUCTIONS:
Answer question ONE and any other TWO
QUESTION ONE: COMPULSORY (30 Marks)
The twenty first century has seen a growing interest in Human Resource Management. In
addition, all managers irrespective of their line management responsibilities are being expected
to perform some human resource management functions so as to help the employees under them
to employ their fullest potential for the purpose of achieving the organization objectives. Based
on this understanding …
i. Discuss the factors responsible for the rising interest of HRM (6 Marks)
ii. Explain the impact of human resource management in an organization performance
(10 Marks)
iii. Explain why organizations use different types of payment structures in recognizing
the contribution of workers to the organization (8 Marks)
iv. Explain giving examples why training cannot solve all performance problems in an
organization ( 6 Marks)
QUESTION TWO (20 Marks)
The management of an organization has a responsibility of ensuring that the workforce is free
from unnecessary hazards and that conditions surrounding the workplace are not hazardous to
employees’ physical or mental health.
i. Discuss the importance of safety and health in the workplace (10 Marks)
ii. Explain what managing safety & health programs in the workplace involves
(10 Marks)
QUESTION THREE (20 Marks)
You have been asked to head a team of line managers in your organization to look into the
reasons why there has been an unprecedented high turn over of high performing workers in the
organization. As a team you have agreed to study the exit interviews over the period that turn
over has been significantly high. In light of this discuss
i. the main reasons that can occasion high turn over in an organization (8 Marks)
ii. suggest a strategy that can be used by organizations experiencing such problems and
discuss specific components that should be included in the strategy (12 Marks)
-Page 3 of 3
QUESTION FOUR (20 Marks)
Some organizations in both private and public sector take a position to remain ‘non-unionized’.
It has also been established that employees in such organizations have a higher level of job
satisfaction than unionized organizations.
a. Discuss the strategies or practices these organizations use to minimize the
agitation from the employees to join a trade union (12 Mark)
b. Explain the role of the Government and the society in industrial relations
(8 Marks)
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