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Industrial Psychology Question Paper

Industrial Psychology

Course:Bachelor Of Commerce

Institution: Kabarak University question papers

Exam Year:2010

INSTRUCTIONS:
1. Answer questions ONE and any other TWO questions
2. Do not write on he question paper.
3. Time: 2 hours

QUESTION 1
a) With the Aid of a diagram, explain the process of Employee Motivation and Job
satisfaction. (4 marks)
b) Outline the factors influence Employee job satisfaction. (10 marks)
c) Discuss the benefits of the following to the organization:
(i) A motivated workforce. (8 marks)
(ii) Work force that experiences job satisfaction. (8 marks)

QUESTION TWO.
Kimani has been a hard working employee since he joined the Nationwide Group of
Companies. However his supervisor has realized that this work performance has been
declining rapidly over the past 3 months. Initial observation indicates that he is suffering
from stress.
a) Explain the possible sources of stress in the organization. (5 marks)
b) Explain the impact of employee stress in the organization. (5 marks)
c) Outline the strategies that organizations can adopt in order to minimize
employee stress. ( 10 marks)

QUESTION 3
a) Outline the various roles found in Teams of groups in Organizations. (9 marks)
b) Discuss the benefits of teamwork to the following:

(i) The individual employee. (5 marks)
(ii) The organization. (6 marks)

QUESTION 4
a) Discuss the factors that give rise to political behavior among employees in the
organizations. (4 marks)
b) Critically assess the relationship between personality and political behavior.
(6marks)
c) Explain how a manager can deal with dysfunctional politics. (10 marks)

Industrial Psychology Question Paper

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