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Comp 348: Information Management System Question Paper

Comp 348: Information Management System

Course:Bachelor Of Education Science

Institution: Kabarak University question papers

Exam Year:2008

INSTRUCTIONS:
QUESTION TWO (30 marks)
a) Explain the difference between
i) Knowledge work stations and Automated Office System 2mks
ii) Data Workers and Knowledge Workers 2mks
b) What are the roles of human resource and personnel function of an
Organization 6mks
c) What are the major areas of social responsibility 6mks
d) Explain the different levels of management, the types of information systems and
managers/personnel operating at each of these levels 3mks
e) What do you understand by the following terms
i) Batch Processing 1mk
ii) Digital firm 1mk
iii) Online processing 1mk
f) Discuss an ESS as a special DSS 3mks
g) Outline at least five major capabilities of an information system 5mks
QUESTION TWO (20mks)
a) What are business pressures 2mk
b) Outline the different categories of business drivers 6mks
c) Discuss how the following affect business organizations
i) Global economy 2mks
ii) Powerful consumers 2mks
iii) Government regulations and deregulations 3mks
d) What are the major components of Scott-Mortons frame work for organizational
and societal impacts of information technology? 5mks
QUESTION THREE.
a) With a well labeled diagram show an overview of a transaction processing
system 4mks
b) Give an example TPS for each of the major business function and briefly
explain its purpose 8mk
c) Explain the ACID test in transaction processing 8mks
QUESTION FOUR
a) What is e-commerce? 1 mks
b) Discuss at least two of the e-commerce benefits for each of the following
i) Organizations 4mk
ii) Consumers 4mk
ii) Society 4mk
c) Give two :
i) Technical limitations of e-commerce 2mk
ii) Non-Technical limitations of e-commerce 2mk
d) What is an inter Organization Information System (IOS)? 1mk
e) Give four examples of IOS 2mks
QUESTION FIVE
a) discuss at least two primary objectives of a TPS 4mks
b) State the categories of organizations’ major responses to business pressures 4mks
c) Explain how IT can help in total Quality Management 4mks
d) Give and briefly describe any other two examples of artificial
intelligence systems 4mks
e) Compare and contrast forward reasoning and reverse reasoning in an expert
System 4mks

Comp 348: Information Management System Question Paper

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