Cert 0001: Introduction To Ecotourism &Amp; Hospitality Management Question Paper
Cert 0001: Introduction To Ecotourism &Amp; Hospitality Management
Course:Certificate In Ecotourism And Hospitality Management
Institution: Chuka University question papers
Exam Year:2012
CHUKA UNIVERSITY
COLLEGE
UNIVERSITY EXAMINATIONS
FIRST YEAR EXAMINATION FOR THE AWARD OF
CERTIFICATE IN ECOTOURISM AND HOSPITALITY MANAGEMENT
CERT 0001: INTRODUCTION TO ECOTOURISM & HOSPITALITY MANAGEMENT
STREAMS: CERT (ECOT & HOSP) Y1S1 TIME: 2 HOURS
DAY/DATE: WEDNESDAY 1/8/2012 11.30 A.M. - 1.30 P.M.
INSTRUCTIONS:
Answer ALL the questions in Section A and any Two (2) in Section B.
SECTION A: (30 MARKS)
1. Briefly describe three (3) multidimensional attributes of tourism studies. [6 marks]
2. Discuss the concept of tourism, clearly defining the main features according to Ghosh (2000). [6 marks]
3. Define the following terms:
(i) Recreational tourism
(ii) Interregional tourism
(iii) Ecotourism
(iv) Hospitality services
(v) Limited Service Hotel [5 marks]
4. Discuss briefly three (3) drivers of change that influence productivity in relation to hospitality in the food sector. [5 marks]
5. Outline briefly the organization of hotels, showing an overview of different classification of hotels. [4 marks]
6. List the elements of hospitality operations. [3 marks]
SECTION B: (40 MARKS)
7. Discuss the range of organizations that comprise the hospitality industry, clearly showing the different segments and outlining their importance in the provision of hospitality services. [20 marks]
8. Evaluate the trends and issues in the food and beverage industry. [20 marks]
9. (i) Describe ten (10) contributions of tourism to the economy. [10 marks]
(ii) Outline the social-cultural effects of tourism at the destination. [10 marks]
10. Discuss different forms of tourism. [20 marks]
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