Dibm 0121: Principles Of Management Question Paper
Dibm 0121: Principles Of Management
Course:Diploma In Business Management
Institution: Chuka University question papers
Exam Year:2013
CHUKA
UNIVERSITY
UNIVERSITY EXAMINATIONS
EXAMINATIONS FOR THE AWARD OF DIPLOMA IN BUSINESS MANAGEMENT
DIBM 0121: PRINCIPLES OF MANAGEMENT
STREAMS: DIBM TIME: 2 HOURS
DAY/DATE: WEDNESDAY 17/4/2013 8.30 AM – 10.30 AM
INSTRUCTIONS:
Answer question ONE (compulsory) and any other TWO questions .
QUESTION ONE
(a) Discuss how external environment influence the operation of a firm/business.
[10 Marks]
(b) Discuss the different skills that a manager must have to succeed in his job. [10 Marks]
(c) Explain efficiency and effectiveness as used in management. [5 Marks]
(d) Explain measures that management should take to improve the ethical behavior of employees. [5 Marks]
QUESTION TWO
(a) Explain the features of an ideal bureaucracy as indentified by Max Webber.
[10 Marks]
(b) Discuss:
(i) Constraints to effective planning [5 Marks]
(ii) Measures that management may adopt to overcome these constraints.
[5 Marks]
QUESTION THREE
(a) You have been recruited as the CEO of Haco industries ltd. Your first assignment is to
develop a strategic management plan for your company. Illustrate steps you would follow to accomplish this. [15 Marks]
(b) Why do managers hesitate to delegate authority? [5 Marks]
QUESTION FOUR
(a) Describe any three leadership styles that managers can embrace while managing
resources. [12 Marks]
(b) Illustrate the factors that affect organisation culture. [8 Marks]
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