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Bmgt 310:Organization Behavior And Theory April 2010 Question Paper

Bmgt 310:Organization Behavior And Theory April 2010

Course:Bachelor Of Commerce

Institution: Kabarak University question papers

Exam Year:2010

KABARAK UNIVERSITY
UNIVERSITY EXAMINATIONS
2009/2010 ACADEMIC YEAR
FOR THE DEGREE OF BARCHEOR OF
COMMERCE
COURSE CODE: BMGT 310

INSTRUCTIONS:
1. Answer question ONE and ANY OTHER TWO questions
QUESTION 1
a) A lot has been achieved through organizations. Discuss salient features of an
organization. (5 marks)
b) What do you understand by organizational theory? Briefly explain why the knowledge of
organizational theory is important to practicing managers. ( 5 marks)
c) Discuss briefly altitude as a major determination of employee behavior. (5 marks)
d) Explain the two conflicting theories of Douglas MC Gregory and show their implications
to practicing managers. (8 marks)
e) Differentiate authority from power. (2 marks)
f) Stereotyping and projection are erros in understanding employees behavior. Explain each
of these terms and show why the knowledge of each of these, is important to managers in
the organization. (5 marks)

QUESTION 2
a) Discuss the contribution of Henry Fayol to modern management. (10 marks)
b) Discuss cognitive and reinforcement approaches to human behavior. (10 marks)

QUESTION 3
a) Discuss perception needs/wants and personality as the major factors that influence
employees behavior and show why each manager should have thorough understanding of
these three determinants of employees behavior. (8 marks)
b) Discuss the contribution of Abraham Maslow theory of needs hierarchy to manager’s
knowledge on employee’s motivations. (5 marks)

QUESTION 4
a) Discuss the relevancy of organizational behavior to practicing managers. (10 marks)
b) Explain various stages of group development and show why group and individual
behavior is a major concern of practicing managers in Kenya. (10 marks)

Bmgt 310:Organization Behavior And Theory April 2010 Question Paper

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