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Bmgt 310:Organization Behavior And Theory December 2010 Question Paper

Bmgt 310:Organization Behavior And Theory December 2010

Course:Bachelor Of Commerce

Institution: Kabarak University question papers

Exam Year:2010

KABARAK UNIVERSITY
UNIVERSITY EXAMINATIONS
2010/2011 ACADEMIC YEAR
FOR THE DEGREE OF BACHELOR OF COMMERCE
COURSE CODE: BMGT 310
INSTRUCTIONS:
Answer question ONE and any other TWO question
QUESTION ONE
a) Crowd and organization are social gatherings. Point out the salient feature that
differentiate the two. (5 marks)
b) Discuss the contribution of Douglas Mc Gregory to modern organizational
management.
(5 marks)
c) With the help of the organizational structure explain the following terms:-
i. Departmentation (1 mark)
ii. Line and staff relationship (2 marks)
iii. Authority (1 mark)
iv. Chain of command (1 mark)
v. Delegation (1 mark)
vi. Tall organization (1 mark)
vii. Types of communication (2 marks)

d) The fundamental concepts of Human behavior points out the nature of man. Discuss the
Various basic assumptions regarding the nature of man and show the relevancy of each
to a practicing manager. (5 marks)

e) With appropriate illustrations discuss cognitive and reinforcement and show their
role in determining employee’s behavior. (5 marks)

QUESTION TWO
i. Explain widely why you think all those aspiring to become managers should take
organizational theory and behavior as one of their disciplines of study in the
university (10 marks)
ii. With proper understanding of the co-existence of authority, responsibility and
accountability explain why Kenya is among the most corrupt countries in the world.
(10 marks)

QUESTION THREE
(i) Discuss attitude, personality and perception and show how each of them influences
employees behavior (15 marks)
(ii) Explain why a manager should be a leader (5 marks)

QUESTION FOUR
i. Discuss complexity and formalization as the major determinants of organizational
structure.
(10 marks)
ii. Discuss motivation and show its role in the organization. (5 marks)
iii. Discuss communication as the life of the organization and identify various barriers
associated with communication. (5 marks)

Bmgt 310:Organization Behavior And Theory December 2010 Question Paper

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