Stmg 545: Knowledge Management Question Paper
Stmg 545: Knowledge Management
Course:Master Of Business Administration
Institution: Kenya Methodist University question papers
Exam Year:2012
KENYA METHODIST UNIVERSITY
SCHOOL OF BUSINESS AND MANAGEMENT
END OF SEMESTER EXAMINATION FOR MASTER IN BUSINESS ADMINISTRATION AUGUST, 2012 (EVENING)
UNIT CODE : STMG 545
UNIT TITLE : KNOWLEDGE MANAGEMENT
TIME: 3 HOURS
INSTRUCTIONS:
Answer Question ONE and any Other THREE Questions
QUESTION ONE
In January 2000, Resident Kim-Dae-Jung announced his intention for Korea to become an advanced, knowledge based economy. Only three months later, the country put into effect a three-year action plan for implementing knowledge based economy (KBE) strategy. It consisted of 83 associated action plans in the five main areas of information infrastructure, human resource development and development of knowledge-based industry science and technology and elimination of the digital divide.
Knowledge revolution stopped being a policy buzzword in Korea. It is mainstreamed into government thinking. Not to allow complacency to set in the government in 2005 introduced new National vision and long-term fiscal strategy. Its goals include leapfrogging to top 10 knowledge information leaders in the globe, upgrading the educational environments to organization for economic co-operation and development (OECD) standard and harnessing Science and Technology base to reach G-7 standard.
The new plan tries to address some of the issues where the previous government efforts claimed only limited or moderate success, most notably the educational reform. It also puts high emphasis on innovation in a very broad understanding of the term.
Korea`s new concept of innovation, endeavors to give a balancing weight to equality and participation to fight polarization trends throughout the Korea society as opposed to focusing solely on efficiency in the value spectrum.
Having rapidly developed in the very recent years Korea showed strong interest in sharing its experience with developing and transitional economies. The ministry of planning and budget has sent several specialist to work on knowledge economy issues in the global context and financed special knowledge partnership in other countries.
a) How relevant is knowledge management in public sector? Would there be any impediments to its implementation? Explain. (5marks)
b) Highlight the role of leadership in Korea`s transition towards knowledge based economy. (5marks)
c) You have been hired as a knowledge management consultant to advise
on the strategic shift for Kenya to become a knowledge based and globally connected economy. Discuss the content of your presentation.
(8marks)
d) Discuss the key drivers that have enabled Korea to be one of the
knowledge based economies in the world. (7marks)
QUESTION TWO
a) Knowledge may be classified as being explicit or tacit what is your understanding of these classifications? What challenge do you think managers face in their attempt to connect tacit knowledge into explicit knowledge? (12marks)
b) Discuss the physical and managerial systems that are necessary for knowledge management to be a core capability. (13marks)
QUESTION THREE
Taking the organization perspective of knowledge management, it has been
argued that in an attempt to use knowledge as competitive resource
organizations need capabilities such as infrastructure capability (Gold etal
2001). Demonstrate your understanding of "infrastructure capability as
applied to knowledge management. (25marks)
QUESTION FOUR
a) Using Nonaka`s model explain knowledge creation and transformation in an organization. (10marks)
b) Today`s knowledge age brings with it an increasingly complex business environment worldwide. In the light of this discuss the key drivers that provide a compelling case for adopting knowledge management in organizations. (15marks)
QUESTION FIVE
a) Knowledge management transfer is part of everyday organization life and a step in knowledge management building life cycle. Discuss three main types of knowledge transfer. (7marks)
b) Discuss the unique benefits of internet in knowledge transfer and its effect on organizational performance. (8marks)
c) Knowledge management is slowly gaining acceptance across organization globally in view of this highlight the factors that has triggered interest in knowledge management. (10marks)
QUESTION SIX
a) Discuss the characteristics of chief knowledge officer and his/her role in
knowledge creating company. (8marks)
b) Define knowledge management and highlight the implications it has in today`s business management. (11marks)
c) Discuss organizational learning and its significance in the performance of the organization. (6marks)
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