Disc 201:Users And Information Services Question Paper
Disc 201:Users And Information Services
Course:Information Science
Institution: Kenya Methodist University question papers
Exam Year:2011
USERS STUDIES AND INFORMATION SERVICES (DISC 201) 1st Trimester 2011
FACULTY : COMPUTING AND INFORMATICS
DEPARTMENT : INFORMATION SCIENCE
TIME : 2 HOURS
INSTRUCTIONS Answer ANY THREE Questions in Section and ANY TWO Questions in Section B
SECTION A
Question 1
Explain the major features distinguishing libraries and information systems. (10marks)
Question 2
Explain the differences between information and knowledge? (10marks)
Question 3
A user study is an important part of service delivery. Explain. (10marks)
Question 4
Explain the five (5) characteristics of a special library. (10marks)
SECTION B
Question 5
As an information user, illustrate using a diagram the process you will undertake in seeking information. (20marks)
Question 6
Discuss four (4) types of libraries and their functions to the intended target users. (20marks)
Question 7
Discuss the advantages and disadvantages of undertaking a survey research in user studies. (20marks)
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