Disc 201:Users And Information Services Question Paper
Disc 201:Users And Information Services
Course:Information Science
Institution: Kenya Methodist University question papers
Exam Year:2011
USER STUDIES (BLIS 426) i 2nd Trimester 2011
FACULTY : COMPUTING AND INFORMATICS
DEPARTMENT : INFORMATION SCIENCE
TIME : 2 HOURS
INSTRUCTIONS Answer ALL Questions in Section A and any Other TWO Questions in Section B
SECTION A
Question 1
Define the following terms; (10marks)
a) User studies
b) User Education
c) Information Need
d) Needs Analysis
Question 2
Briefly discuss the purpose of user studies as a discipline in Information Science. (10marks)
Question 3
Explain FIVE advantages of using a questionnaire as a tool for collecting data of user needs in a library. (10marks)
Question 4
Define the term “Information Literacy” and explain the characteristics of a literate person in this era of information age. (10marks)
SECTION B
Question 5
a) Explain the function of a systems librarian in an information centre. (10marks)
b) Explain FIVE factors that should be considered when deciding where to locate a community library. (10marks)
Question 6
a) Explain the problems of evaluating information services especially in information centres in Africa. (10marks)
b) Some libraries apply censorship in selection of their library materials. Explain FIVE advantages of such censorship to the users of such libraries. (10marks)
Question 7
Discuss the methods that should be adopted by a librarian for promotion of services of a new community library service. (20marks)
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