Misc 608:User Studies Question Paper
Misc 608:User Studies
Course:Masters In Information Science
Institution: Kenya Methodist University question papers
Exam Year:2013
USER STUDIES (MISC 608) 1ST TRIMESTER 2013
KENYA METHODIST UNIVERSITY
END OF 1''ST ''TRIMESTER 2013 (EVENING) EXAMINATION
FACULTY : COMPUTING & INFORMATICS
DEPARTMENT : INFORMATION SCIENCE
UNIT CODE : MISC 608
UNIT TITLE : USER STUDIES
TIME : 3 HOURS
INSTRUCTIONS: Answer ALL Questions in Section A and Any THREE in Section B
SECTION A (40marks)
Question One
a) It is the responsibility of the librarian to determine the user needs and to satisfy them accordingly. Discuss with illustrations TWO methods of determining user needs. (20marks)
b) Explain the following terms with examples:
i) Needs identification
ii) Channels of communication. (10marks)
c) Explain the relevance of information literacy in the management of libraries and information centres. (10marks)
SECTION B
Question Two
Discuss how far Kenya National Library Service (KNLS) has met the needs of its users. (20marks)
Question Three
Data, information and knowledge are key concepts in the decision making process. Discuss. (20marks)
Question Four
Discuss the purpose of management information systems in the context of user studies. (20marks)
Question Five
Compare and contrast the user needs in private and public libraries.
(20marks)
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