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Hrmg 335:Employee Relations Question Paper

Hrmg 335:Employee Relations

Course:Business Administration

Institution: Kenya Methodist University question papers

Exam Year:2013

Employee relations (HRMG 335) 3RD TRIMESTER 2013

KENYA METHODIST UNIVERSITY

END OF 3''RD ''TRIMESTER 2013 (PT) EXAMINATION
SCHOOL : BUSINESS AND ECONOMICS
DEPARTMENT : BUSINESS ADMINISTRATION
UNIT CODE : HRMG 335
UNIT TITLE : EMPLOYEE RELATIONS

TIME: 2 HOURS

Instructions:

Answer question one and any other two questions.

Question One

Compare and contrast industrial relations and employee relations.

(10 marks)

Explain the role or collective bargaining and its importance in employee relations.

(10 marks)

Distinguish between employee involvement and employee participation.

(10 marks)

Question Two

Identify five signs of potential employee grievances and suggest how management can address such.

(10 marks)

Discuss the parties that are involved in employee – employer relationship.

(10 marks)

Question Three

With use of practical examples explain how employees promote their interest in an organization.

(10 marks)

Give reasons why employees should join trade unions.

(10 marks)

Question Four

Enumerate the characteristics of a grievance in an industrial dispute, and suggest ways of resolving industrial disputes.

(10 marks)

With clear examples, show why state should be involved in employee dispute settlement.

(10 marks)

Question Five

Discuss the various approaches to industrial relations.

(10 marks)

Elaborate on how a human resource manager can improve employee relations in the organization.

(10 marks)

Hrmg 335:Employee Relations Question Paper

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