Hrmg 335:Employee Relations Question Paper
Hrmg 335:Employee Relations
Course:Business Administration
Institution: Kenya Methodist University question papers
Exam Year:2013
Employee relations (HRMG 335) 3RD TRIMESTER 2013
KENYA METHODIST UNIVERSITY
END OF 3''RD ''TRIMESTER 2013 (PT) EXAMINATION
SCHOOL : BUSINESS AND ECONOMICS
DEPARTMENT : BUSINESS ADMINISTRATION
UNIT CODE : HRMG 335
UNIT TITLE : EMPLOYEE RELATIONS
TIME: 2 HOURS
Instructions:
Answer question one and any other two questions.
Question One
Compare and contrast industrial relations and employee relations.
(10 marks)
Explain the role or collective bargaining and its importance in employee relations.
(10 marks)
Distinguish between employee involvement and employee participation.
(10 marks)
Question Two
Identify five signs of potential employee grievances and suggest how management can address such.
(10 marks)
Discuss the parties that are involved in employee – employer relationship.
(10 marks)
Question Three
With use of practical examples explain how employees promote their interest in an organization.
(10 marks)
Give reasons why employees should join trade unions.
(10 marks)
Question Four
Enumerate the characteristics of a grievance in an industrial dispute, and suggest ways of resolving industrial disputes.
(10 marks)
With clear examples, show why state should be involved in employee dispute settlement.
(10 marks)
Question Five
Discuss the various approaches to industrial relations.
(10 marks)
Elaborate on how a human resource manager can improve employee relations in the organization.
(10 marks)
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