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Hrmg 543:Employee Relations Question Paper

Hrmg 543:Employee Relations

Course:Master Of Business Administration

Institution: Kenya Methodist University question papers

Exam Year:2013

Employee Relations (HRMG 543) 2nd trimester 2013

KENYA METHODIST UNIVERSITY

SCHOOL OF BUSINESS AND MANAGEMENT

END OF SEMESTER EXAMINATION FOR MASTER IN BUSINESS ADMINISTRATION AUGUST, 2013
UNIT CODE : HRMG 543
UNIT TITLE : EMPLOYEE RELATIONS

TIME: 3 HOURS

Instructions:

Answer question one and any other three questions.

Question One

During the recent years the Nature of Industrial relations has changed all across the world.

Explain the major change that have taken place in this regard and explain why.

(9 marks)

Identify the parties in industrial relations and discuss their role.

(8 marks)

Explain the steps and processes available in settling dispute in a unionized company.

(8 marks)

PART B

Question Two

Explain the concept of industrial relations.

(5 marks)

Illustrate with suitable examples the role of
Management
Trade unions.

In creating and managing a workplace which is efficient and performance driven. (10 marks)

Using suitable examples, discuss how employee participation can lead to employee motivation.

(10 marks)

Question Three

Using relevant examples discuss the functions of:

Central organization of Trade Unions (COTU).

(8 marks)

Federation of Kenya Employee (FKE)

(8 marks)

The industrial court.

(7 marks)

Question Four

Explain why it makes good business service to resolve grievances quickly and professionally.

(5 marks)

Describe the stages that should be followed in grievance handing in an unionized organization.

(10 marks)

Describe and explain the relevance of the key management skills that are required when dealing with grievances.

(10 marks)

Question Five

Define work life balance.

(3 marks)

What is the significance of work-life balance?

(10 marks)

If you were a Human Resource Manager what steps would you follow to ensure that employees enjoy work-life balance.

(12 marks)

Question Six

Under what conditions is a strike referred to as a legal strike.

(10 marks)

What is the significance of employee participation?

(7 marks)

Briefly describe a grievance handling procedure in a unionized company.

(8 marks)

Hrmg 543:Employee Relations Question Paper

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