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Bcom 360: Human Resource Management Question Paper

Bcom 360: Human Resource Management

Course:Bachelor Of Commerce

Institution: Chuka University question papers

Exam Year:2013

CHUKA

UNIVERSITY

UNIVERSITY EXAMINATIONS
EXAMINATIONS FOR THE AWARD OF DEGREE OF
BACHELOR OF COMMERCE
BCOM 360: HUMAN RESOURCE MANAGEMENT
STREAMS: BCOM TIME: 2 HOURS
DAY/DATE: THURSDAY 25/4/2013 2.30 PM – 4.30 PM
INSTRUCTIONS:

Answer Question ONE and any other TWO Questions

SECTION A:

1. (a) The management of Mitmax Ltd resolved to train and develop employees in all
its branches. Explain six justifications for this decision. [6 Marks]

(b) Describe the basis on which organizations compensate their employees.
[6 Marks]

(c) Explain EIGHT uses of information derived from employee performance
appraisal in an organization. [8 Marks]

(d) Explain the sources of information that can be used for job analysis. [5 Marks]

(e) Discuss the reasons why some organizations provide catering services to their
employees. [5 Marks]

SECTION B:

2. (a) Using an illustration discuss perspectives of the balanced score card and explain
The merits and demerits of using it as a performance measure. [16 Marks]

(b) Describe the techniques that management may use to enrich a job.
[4 Marks]

3. (a) Discuss the areas of consideration and guiding principles of an organization staff
retention plan. [10 Marks]

(b) Explain the ways in which the effectiveness of a training program may be
monitored. [10 Marks]

4. (a) Discuss the selection process for external recruitment and explain information that
should be provided during induction process. [12 Marks

(b) Using examples, justify the need for development of human resource policies. [8 Marks]

5. (a) Analyse Vrooms expectancy theory and its implications to management of
organizations. [10 Marks]

(b) Discuss five methods that can be used for on-the-job training. [10 Marks]

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Bcom 360: Human Resource Management Question Paper

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