Buss 326:Organizational Behaviour Question Paper
Buss 326:Organizational Behaviour
Course:Organizational Behaviour
Institution: Kenya Methodist University question papers
Exam Year:2008
KENYA METHODIST UNIVERSITY
END OF SECOND TRIMESTER 2008 EXAMINATIONS
FACULTY : BUSINESS AND MANAGEMENT STUDIES
DEPARTEMENT : BUSINESS ADMINISTRATION
COURSE CODE : BUSS 326
COURSE TITLE : ORGANIZATIONAL BEHAVIOUR
TIME : 2 HOURS
INSTRUCTIONS:
• Answer Question ONE (Compulsory) and any other TWO Questions
Question1
(a) Discuss with clear examples the various strategies used in overcoming resistance to change n the organization. (15 marks)
(b) Explain the case for an organization itself resisting change. (10 marks)
Question 2
Explain briefly how the following influences behaviour:
(i) Distinctiveness
(ii) Hallo effect
(iii) Heredity
(iv) Environment
(v) Values (15 marks)
Question 3
(a) Discuss the influence of culture on the behaviour of the organization. (5 marks)
(b) Discuss with clear and relevant examples the various ways and sources for which you can learn about the culture found in Methodist University. (10 marks)
Question 4
(a) Distinguish between formal and informal groups. (5 marks)
(b) Briefly explain behaviour associated with different stages of group development process. (10 marks)
(c) Explain in details characteristics found in groups. (10 marks)
Question 5
(a) Discuss the various methods of resolving conflict in the organization between people, the organization and individuals. (5 marks)
(b) Explain classical conditioning theory and how it influences behaviour (10 marks)
Question 6
(a) Briefly explain the perception process elements. (5marks)
(b) Discuss the perceptual distortions that influence the accuracy of interpersonal
perception and judgment. (10 marks)
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