Introduction To Hospitality And Tourism (Dhtm 010) Question Paper
Introduction To Hospitality And Tourism (Dhtm 010)
Course:Education And Pre-University
Institution: Kenya Methodist University question papers
Exam Year:2010
TIME : 2 HOURS
INSTRUCTIONS Answer any TWO Questions in Section A and TWO in Section B
SECTION A
Question 1
a) Define Hospitality and outline it`s attributes (16marks)
b) Discuss various forms of transport catering (14marks)
Question 2
a) Define the word Hotel According to the Hotel proprietors act 1956 (2marks)
b) Explain the extent to which this definition is relevant to today`s hotels (8marks)
c) Examine the reasons for hotel classifications. (10marks)
Question 3
a) Examine the factor that explains the historical development of hospitality and it`s products around the world (10marks)
b) Explain the challenges faced within the hospitality industry (10marks)
Question 4
a) Identify the department found in full service hotel and explain the functions of each the departments mentioned. (10marks)
b) Describe how each of the following hotel types attract, satisfy and retain different types of Guest:
i) Commercial
ii) Casino
iii) Conference
iv) group (10marks)
SECTION B
Question 5
a) Explain tourist motivation (4marks)
b) Examine factors that impede tourist demand. (16marks)
Question 6
a) Explain the following
i) Tourism
ii) Tourism facilities
iii) Tourism resources (6marks)
b) Describe the following attractions
i) Physical attractions
ii) Cultural attractions
iii) Event attractions (6marks)
c) Explain the factors that has contributed to the increased demand for travel (8marks)
Question 7
a) What is meant by the term cultural shock (8marks)
b) Evaluate the socio-cultural impacts of tourism industry in Kenya. (16marks)
Question 8
Describe the role of different stakeholders in developing the tourism industry in Kenya. (20marks)
Question 9
a) Explain how the multiplier is used in determining the economic impacts of tourism in East Africa. (8marks)
b) Examine it`s limitation in determining economic impacts in East African. (12marks)
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