Public Relations And Interpersonal Relationship (Dhtm 040) Question Paper
Public Relations And Interpersonal Relationship (Dhtm 040)
Course:Education
Institution: Kenya Methodist University question papers
Exam Year:2012
TIME : 2 HOURS
INSTRUCTIONS:
Answer question one and any other two.
Question one
Explain possible barriers that may affect interpersonal communication.
(7 marks)
Define public relations in your own words.
(3 marks)
State at least five skills required in public relations.
(5 marks)
Using examples explain the main ways of resolving conflicts.
(8 marks)
Define interpersonal relationship/communication and state its importance in your studies.
(7 marks)
SECTION B
Question Two
State the principles of interpersonal communication.
(7 marks)
Define culture. Discuss the main characteristics of culture.
(8 marks)
Question Three
What is consumer behavior in relation to your study. Explain the importance of studying consumer behaviour by giving examples.
(10 marks)
State the functions of a PR practitioner.
(5 marks)
Question Four
Identify and explain five elements that influence perception. (15 marks)
Question Five
What is human resources.
(3 marks)
Explain the main functions of human resource management.
(12 marks)
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