Emerging Issues In Hospitality And Tourism Industry(Dhtm 020) Question Paper
Emerging Issues In Hospitality And Tourism Industry(Dhtm 020)
Course:Education
Institution: Kenya Methodist University question papers
Exam Year:2013
TIME : 2 HOURS
Instructions: Answer any four question.
Question One
Identify the basic components of the hospitality industry.
(4mks)
Compare the benefits of obtaining a formal education and acquiring experience.
(6mks)
Describe five principles for satisfying and keeping customers.
(5mks)
Question Two
List the five job requirement that one need to work in tourism and hospitality industry.
(5mks)
State what one has to do to enhance his/her chance of getting a job and deciding if one likes it.
(5mks)
Give the jobs available for a tourism and hospitality graduate in the airline companies.
(5mks)
Question Three
State and explain the role of ministry of tourism in growth and development of tourism.
(11mks)
List four categories of tourism motivations to travel.
(4mks)
Question Four
Discuss how increased demand for travel has led to the development and growth of tourism.
(10mks)
List the activities on which tourism behavior focuses on
(5mks)
Question Five
Outline the factors responsible for mass tourism and give an example for each.
(8mks)
Give the four basic types of tourist visiting a destination.
(4mks)
What is a hotel?
(3mks)
Question Six
Discuss the positive and negative social cultural impact of tourism. (15mks)
More Question Papers