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Principles Of Management(Buss 110) Question Paper

Principles Of Management(Buss 110) 

Course:Business Administration

Institution: Kenya Methodist University question papers

Exam Year:2010



TIME : 2 HOURS
INSTRUCTIONS
Answer Question ONE (Compulsory) and any Other TWO Questions

Question 1
a) Your friend John works in a growing local company having joined at the clerical level admires you who holds a managerial position in your organization and hopes to become a manager like you. Advise him on the skills he needs to have to make a good manager in the near future. (10 marks)
(b) Describe the three forms of group decision making (9 marks)
(c) Explain how a manager can strive to achieve competitive advantage in his firm. (8marks)
(d) Define Communication and state why it is important to managers (5 marks)

Question 2
(a) Define the term Social Responsibility. (2 marks)
(b) Over the past decade, Corporate Social Responsibility (CSR) has become quite an important feature of many companies give the arguments in support of the practice by the firm. (8 marks)
(c) Highlight the various types of plans in an organization categorizing them in terms of time frame and scope. (10 marks)

Question 3
(a) Explain how the environment affects organizations and suggest how Kenyan managers can go about adapting to their environmental turbulence. (15 marks)
(b) Outline the importance of organizing. (5 marks)

Question 4
(a) Define Management by objectives (MBO) and discuss how it can be used as a solution to managerial problems. (10 marks)
(b) Give five reasons why a manager should delegate work and give five barriers to delegation of work by managers. (10 marks)

Question 5
(a) Discuss the Need hierarchy theory and Two factor theory and show how this two theories are used by managers in firms to motivate employees (10 marks)
(b) Identify the key characteristics of an effective control system. (10 marks)






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