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Principles And Practice Of Management Question Paper

Principles And Practice Of Management

Course:Business Administration

Institution: Kenya Methodist University question papers

Exam Year:2010

TIME : 2 HOURS
INSTRUCTIONS Answer Question ONE (compulsory) and any Other TWO Questions

Question 1
a) Explain major forces that have been responsible for the sweeping changes and reorganizations that have been taking place in Kenyan firms in the recent past. (10 Marks)
b) Identify and explain the behavioural - attributes that a manager should posses in order to successfully perform his duties. (10 Marks)
c) Forecasting involves accurately predicting future events. Describe the difficulties managers may encounter when forecasting. (10 Marks)

Question 2
a) Define Total Quality Management and discuss the benefits that would accrue to an organization that practices Total Quality Management. (10 Marks)
b) Conflict is an inevitable feature of organizations but is rarely recognized or understood. What are the causes of conflict? (10 Marks)

Question 3
a) A manager is a person who seeks to achieve organizational goals through other people. One way in which a manager can achieve these objectives is through effective and efficient control system. Explain the characteristics of an effective and efficient control system. (10 Marks)
b) Many organizational decisions are made by groups in form of committees, task forces, review panels, study teams or similar groups. What are the advantages and disadvantages of group decision making? (10 Marks)

Question 4
a) Exactly what constitutes of the management task is often unclear or misunderstood. Explain the differences between the role of a supervisor and that of a manager. (10 Marks)
b) Briefly explain the main classification of business organizations. (5 Marks)
c) Discuss the advantages of a matrix structure organization. (5 Marks)

Question 5
The Kenya corporate sector has been experiencing serious economic difficulties resulting in closure of businesses. It is now being argued that the future of this country lies in the growth and efficient management of the small and medium sized enterprises (SME). Discuss. (20 Marks)

Principles And Practice Of Management Question Paper

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